[Skip to Content]

Contact Us

General FAQs

Will a direct contact be assigned as my representative?
Yes. Contact us if you haven't been assigned a representative.
Is Electronic Data Interchange (EDI) supported for data exchange?
No. We currently use a flat file data exchange format.

Choice FAQs

Do you accept three-way calls through our customer call center?
No, we don’t accept three-way calls in order to protect the privacy of our customers.

Choice Contact

Choice@NiSource.com

Nominations Contact

EssSchedulers@NiSource.com

File Exchange Contact

TransportationSupport@NiSource.com

Energy Access Online

Password Support

1-866-891-4127

Technical Support

EnergyAccessOnline@NiSource.com

Credit Support Contact

TransportEvaluations@NiSource.com

NiSource

NiSource, the parent company of Columbia Gas and NIPSCO, is a premier regulated utility company providing services to millions of residential customers and businesses depending on reliable, affordable energy.

NiSource.com

© NIPSCO LLC.